Sandeep Srivastava
Activity overview
Latest activity by Sandeep Srivastava-
Sandeep Srivastava created an article, Email & Call
We are available from 8am EST - 11pm EST Monday through Friday Email : support@retrocrush.tv Phone : +1 (424) 788-4248
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Sandeep Srivastava created an article, Why Aren't Subtitles Available for the Title I Want to Watch?
Since September 2012, it has been mandated by the FCC to provide captions for all content broadcast in the United States. Unfortunately, any content broadcast prior to that date is not legally requ...
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Sandeep Srivastava created an article, Where Can I Submit A Question or Request Specific Content?
We’d love to hear your questions, comments, or programming recommendations and encourage you to contact us about them. Send us an email with a brief description of your needs and a team member will...
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Sandeep Srivastava created an article, I Have a Problem with my VIP/Premium Subscription Purchase
Sorry to hear that! Send us an email and we’ll help sort it out –support@retrocrush.tv
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Sandeep Srivastava created an article, RetroCrush Says My Email is not Valid
If you receive the error message “Failed to login. Invalid credentials," it means that your email is not registered to an account with RetroCrush or you entered the wrong password. You can r...
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Sandeep Srivastava created an article, Roku Device Compatibility with RetroCrush
RetroCrush is available with all Roku software versions from 6.2 and up. On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of th...
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Sandeep Srivastava created an article, Roku: Manually Set Connection Speed
If you wish to set the speed of your connection for video streaming manually on the Roku video player, there is a code you can enter to access the speed override settings. Take your Roku remote an...
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Sandeep Srivastava created an article, The Video Quality Doesn't Look Very Good.
RetroCrush works very hard to bring you content at the highest streaming quality possible. That being said, we have content created before the HD era. Some titles may have different aspect ratios o...
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Sandeep Srivastava created an article, How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing: 1) Reset your connected device. 2) Reset your cable modem. We recommend unplugging the power for at lea...
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Sandeep Srivastava created an article, How Can I Troubleshoot Audio Problems?
Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@retrocrush.tv with the following info: 1) The make a...