Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@retrocrush.tv with the following info:
The make and model of the connected device you’re using.
The make and model of any special audio equipment (home theater, etc.) you may have.
The name of the movie/show you were watching.
A description of the issue – (e.g., “No sound plays in the middle” or “There is no audio in the movie.”