How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing:
- Reset your connected device.
- Reset your cable modem. We recommend unplugging the power for at least 30 seconds.
- If applicable, reset your router. We recommend unplugging the power for at least 30 seconds.
- Test video playback.
Related Articles
How Can I Troubleshoot Audio Problems?
Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@retrocrush.tv with the following info: The make and model of the connected device you’re using. The make ...